Good to know


In case you need any additional information regarding your stay please contact us directly at our reception:

phone | +39 0473 270705


We love children but have nevertheless decided to only accept guests over the age of 16. Castel Rundegg is a small house where a guest wants to "hide" from everyday life, seek peace and quiet and possibly get a cure in our medical spa. Our entire structure would therefore be "grotty boring" for children and we cannot meet the needs of families. We will be happy to provide you with tips for great family hotels in the area.


The rooms are ready for occupancy from 3 p.m. on your day of arrival, please let us know if you plan to arrive after 8 pm. 
We ask you to vacate your room by 10 a.m. on your day of departure.
With Checkout expires the free access to the SPA area.
Late Checkout possible on further enquiry, depending on availability and with extra charge of  15,00 €/h starting from 12 pm.


  • breakfast buffet with local and fresh products, homemade cakes and apple strudel, fruit, tea and coffee, as well as egg dishes from happy chickens - also on our sun terrace in the castle park
  • high-speed WI-FI is available free of charge in all public areas and rooms
  • free entrance to the new outdoor swimming pool in the castle park (May - September)
  • free entry to the heated indoor pool with a 500 m² wellness area
  • Finnish sauna & steam bath are available for you, as well as the relaxing room with a tea corner and various types of tea, water, fruit and dried fruit
  • our sun-drenched castle garden, with a magnificent view of the surrounding mountains of Merano, invites you to take short walks, relax on our loungers or simply take a break - arrive and take a deep breath
  • every afternoon fresh homemade cakes at the lounge (wintertime)
  • spacious fitness room
  • 2 bottles of Merano mineral water and South Tyrolean organic apples in the room upon arrival
  • spa bag in the room with a cozy bathrobe, bath towel and sandals
  • high-quality care accessories in every bathroom
  • free parking


  • No cancellation costs are charged up to 6 days prior to arrival
  • We charge 100% of the booking amount within 5 days prior to arrival
  • We will charge the full booking amount in the case of early departure or no-shows.
Booking cancellations have to be in written form.
To avoid unpleasantness, we recommend that you take out travel cancellation risk insurance.


  • Your small dog up to 10 kg is welcome in our hotel. Please inform us in advance if you would like to bring your dog because they are allowed in a limited number of rooms. We charge a daily fee of € 20.00 for your dog (without food) and ask for your understanding that dogs are not allowed in the restaurant area, sunbathing areas/castle garden and throughout the wellness facilities and should be always kept on leash.


  • Smoking is prohibited in all suites and rooms. In case of non-compliance, we charge  200 € - for the special final cleaning. Smoking is only permitted on the terrace/balcony and outdoor area.


Half board: € 55,00
Room service: € 19,00


  • Cost-effective with any of the standard bank cards (debit cards). With amounts over  1,000.00 €, we kindly ask you to make a partial payment on the day before, since many debit cards have a daily limit of  1,000.00 € abroad.
  • With MasterCard, American Express or VISA.
  • Bank cheque
  • Cash payments are possible up to 5,000.00 €

Other useful information

  • The binding reservation is valid from receipt of a valid credit card or receipt of the deposit.
  • All our rooms are equipped with a minibar, color TV, direct dial telephone, safe and hairdryer.
  • Bathrobes, spa towels and flip-flops are available for free and at your disposal during your stay.
  • Please do not come to the restaurant in shorts, sandals and a robe.
  • A sign of courtesy is to switch off the mobile phone during meals and in the beauty SPA.
  • The Beauty-SPA colleagues are available daily from 9 am to 12 pm and from 3 pm to 7 pm.
  • To make your stay as comfortable as possible, we recommend that you book the beauty treatments before you arrive.
  • The indoor pool is at your disposal from 8 am to 7 pm; the sauna/steam bath from 3 pm (summer from 4 pm) to 7 pm.
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