Conditions

Cancellations:
All cancellations effectuated until two weeks before arrival are free of charge.
The following cancellation fees are applied:
from 13 - 7 days before arrival 50% of the total amount,
from 6 day to arrival 80%, NO SHOW, belated arrivals or early departure 100%.
Booking cancellations have to be in written form.
To avoid the penalities we inform you that we have a travel insurance*.

*Travel insurance:
Add the travel insurance at the moment of booking, paying € 4,50 per day and person. This insurance is valide for: accidents, illness and death. The insurance is not refundable.

Child discounts
Children with 2 paying adults in the same room have following discounts on the list price:
0-2 years - 90%
3-9 years - 50%
10 - 13 years - 40%
from 14 years - 20%

Surcharges
half board € 38,00
full board € 73,00
diet board € 73,00
Room service € 6,00
hotel parking € 1,50 /day/car
covered parking place (50m from the hotel) € 5,00 day/car

Usueful informations

  • The binding reservation is valid from receipt of a valid credit card or receipt of the deposit.
  • The rooms are available from 2.00 pm on the day of arrival and are available until 10.00 am on the day of departure or after prior consultation with our reception. All our rooms are equipped with minibar, color TV, direct dial telephone, safe and hair dryer. Bathrobes, spa towels and flip-flops are available for free.
  • Please do not come to the restaurant in shorts, sandals and robe.
  • A sign of courtesy is to switch off the mobile phone during meals and in the beauty SPA.
  • Smoking is prohibited in all rooms, suites and rooms. In case of non-compliance we charge EUR 200,- for the special final cleaning.
  • Dogs are welcome on request. Please understand that they can not be taken in the castle park, beauty SPA, indoor pool and dining room. We charge a daily rate of € 20,00/dog without food for the special end cleaning of the room.
  • The Beauty-SPA colleagues are available daily from 9:00 am to 7:00 pm.
  • To make your stay as comfortable as possible, we recommend that you book the beauty treatments before you arrive.
  • The indoor pool is at your disposal from 08:00 to 19:00; the sauna / steam bath from 15.00 clock (in the summer from 16.00 clock) to 19.00 clock.